Incidents reported on status page for Tellu AS https://tellucare.betteruptime.com/ https://d1lppblt9t2x15.cloudfront.net/logos/54073bd89da46d8515cf96ea8de7d991.png https://tellucare.betteruptime.com/ en https://tellucare.betteruptime.com/incident/538557 Wed, 02 Apr 2025 10:45:00 +0000 https://tellucare.betteruptime.com/incident/538557#84764de144330c01c7489c97e963ea6cefa5c504615120883d94d0b3c30772d3 Maintenance completed https://tellucare.betteruptime.com/incident/538557 Wed, 02 Apr 2025 10:45:00 +0000 https://tellucare.betteruptime.com/incident/538557#84764de144330c01c7489c97e963ea6cefa5c504615120883d94d0b3c30772d3 Maintenance completed https://tellucare.betteruptime.com/incident/538557 Wed, 02 Apr 2025 10:45:00 +0000 https://tellucare.betteruptime.com/incident/538557#84764de144330c01c7489c97e963ea6cefa5c504615120883d94d0b3c30772d3 Maintenance completed https://tellucare.betteruptime.com/incident/538557 Wed, 02 Apr 2025 10:45:00 +0000 https://tellucare.betteruptime.com/incident/538557#84764de144330c01c7489c97e963ea6cefa5c504615120883d94d0b3c30772d3 Maintenance completed https://tellucare.betteruptime.com/ Wed, 02 Apr 2025 10:32:22 +0000 https://tellucare.betteruptime.com/#55895765838b998008b13dd374ba41aaaa8402c4bfded41c82e20a712dfcbe7c Tellucare Platform recovered https://tellucare.betteruptime.com/ Wed, 02 Apr 2025 10:32:13 +0000 https://tellucare.betteruptime.com/#d13b14f2bc0de3a393c2f15741ede586210a59b59245259a0ef107bcdec93ecc Tellucare Remote Patient Monitoring recovered https://tellucare.betteruptime.com/ Wed, 02 Apr 2025 10:32:13 +0000 https://tellucare.betteruptime.com/#7048a6501e65e23a39bc695f962b3136e49b9ff17a6b2c385b5d6f1452972a74 Tellucare Remote Supervision recovered https://tellucare.betteruptime.com/ Wed, 02 Apr 2025 10:32:13 +0000 https://tellucare.betteruptime.com/#7e00ad6ed6948824da47a8294f987fe1ae1239d47840e6a4d2691c87d6a5e36a Tellucare Response Web recovered https://tellucare.betteruptime.com/ Wed, 02 Apr 2025 10:00:42 +0000 https://tellucare.betteruptime.com/#d13b14f2bc0de3a393c2f15741ede586210a59b59245259a0ef107bcdec93ecc Tellucare Remote Patient Monitoring went down https://tellucare.betteruptime.com/ Wed, 02 Apr 2025 10:00:42 +0000 https://tellucare.betteruptime.com/#7048a6501e65e23a39bc695f962b3136e49b9ff17a6b2c385b5d6f1452972a74 Tellucare Remote Supervision went down https://tellucare.betteruptime.com/ Wed, 02 Apr 2025 10:00:41 +0000 https://tellucare.betteruptime.com/#7e00ad6ed6948824da47a8294f987fe1ae1239d47840e6a4d2691c87d6a5e36a Tellucare Response Web went down https://tellucare.betteruptime.com/ Wed, 02 Apr 2025 10:00:21 +0000 https://tellucare.betteruptime.com/#55895765838b998008b13dd374ba41aaaa8402c4bfded41c82e20a712dfcbe7c Tellucare Platform went down https://tellucare.betteruptime.com/incident/538557 Wed, 02 Apr 2025 10:00:00 -0000 https://tellucare.betteruptime.com/incident/538557#ec8e7842bad46e7b0e01e79bcc1cee5122449a53c9771653640e3781f988beac Reminder: today between 12.00 and 14.00 we will upgrade TelluCare. There will up to 30 minutes downtime. Tellu Support. https://tellucare.betteruptime.com/incident/538557 Wed, 02 Apr 2025 10:00:00 -0000 https://tellucare.betteruptime.com/incident/538557#ec8e7842bad46e7b0e01e79bcc1cee5122449a53c9771653640e3781f988beac Reminder: today between 12.00 and 14.00 we will upgrade TelluCare. There will up to 30 minutes downtime. Tellu Support. https://tellucare.betteruptime.com/incident/538557 Wed, 02 Apr 2025 10:00:00 -0000 https://tellucare.betteruptime.com/incident/538557#ec8e7842bad46e7b0e01e79bcc1cee5122449a53c9771653640e3781f988beac Reminder: today between 12.00 and 14.00 we will upgrade TelluCare. There will up to 30 minutes downtime. Tellu Support. https://tellucare.betteruptime.com/incident/538557 Wed, 02 Apr 2025 10:00:00 -0000 https://tellucare.betteruptime.com/incident/538557#ec8e7842bad46e7b0e01e79bcc1cee5122449a53c9771653640e3781f988beac Reminder: today between 12.00 and 14.00 we will upgrade TelluCare. There will up to 30 minutes downtime. Tellu Support. https://tellucare.betteruptime.com/incident/516041 Thu, 20 Feb 2025 12:03:00 -0000 https://tellucare.betteruptime.com/incident/516041#0a0ce593eb7ac2b170969df110c9695ca5046d3f21b66150e38c3f84b24bd62c TelluCare infrastructure is restored to full capacity and all services are operational again. The incident is not closed from Microsoft but it seems that there is no further impact on TelluCare. https://tellucare.betteruptime.com/incident/516041 Thu, 20 Feb 2025 12:03:00 -0000 https://tellucare.betteruptime.com/incident/516041#0a0ce593eb7ac2b170969df110c9695ca5046d3f21b66150e38c3f84b24bd62c TelluCare infrastructure is restored to full capacity and all services are operational again. The incident is not closed from Microsoft but it seems that there is no further impact on TelluCare. https://tellucare.betteruptime.com/incident/516041 Thu, 20 Feb 2025 12:03:00 -0000 https://tellucare.betteruptime.com/incident/516041#0a0ce593eb7ac2b170969df110c9695ca5046d3f21b66150e38c3f84b24bd62c TelluCare infrastructure is restored to full capacity and all services are operational again. The incident is not closed from Microsoft but it seems that there is no further impact on TelluCare. https://tellucare.betteruptime.com/incident/516041 Thu, 20 Feb 2025 12:03:00 -0000 https://tellucare.betteruptime.com/incident/516041#0a0ce593eb7ac2b170969df110c9695ca5046d3f21b66150e38c3f84b24bd62c TelluCare infrastructure is restored to full capacity and all services are operational again. The incident is not closed from Microsoft but it seems that there is no further impact on TelluCare. https://tellucare.betteruptime.com/incident/516041 Thu, 20 Feb 2025 11:43:00 -0000 https://tellucare.betteruptime.com/incident/516041#88749becf91424ae6440e4184dbd46f74e16a1feec34d1b77d2abd5473deb705 Situation is improving and TelluCare is available again. However we do not have yet confirmation from Microsoft that the incident is resolved. Tellu Support. https://tellucare.betteruptime.com/incident/516041 Thu, 20 Feb 2025 11:43:00 -0000 https://tellucare.betteruptime.com/incident/516041#88749becf91424ae6440e4184dbd46f74e16a1feec34d1b77d2abd5473deb705 Situation is improving and TelluCare is available again. However we do not have yet confirmation from Microsoft that the incident is resolved. Tellu Support. https://tellucare.betteruptime.com/incident/516041 Thu, 20 Feb 2025 11:43:00 -0000 https://tellucare.betteruptime.com/incident/516041#88749becf91424ae6440e4184dbd46f74e16a1feec34d1b77d2abd5473deb705 Situation is improving and TelluCare is available again. However we do not have yet confirmation from Microsoft that the incident is resolved. Tellu Support. https://tellucare.betteruptime.com/incident/516041 Thu, 20 Feb 2025 11:43:00 -0000 https://tellucare.betteruptime.com/incident/516041#88749becf91424ae6440e4184dbd46f74e16a1feec34d1b77d2abd5473deb705 Situation is improving and TelluCare is available again. However we do not have yet confirmation from Microsoft that the incident is resolved. Tellu Support. https://tellucare.betteruptime.com/incident/516041 Thu, 20 Feb 2025 11:21:00 -0000 https://tellucare.betteruptime.com/incident/516041#8ae85b4e367b57f65e3d925c54a957cd375decb84753f24278492e0931682180 TelluCare is down because of an Azure incident in Norway East datacenter. Latest message from Microsoft is "We are aware of this issue and are actively investigating. An update will be provided as events warrant.". On the Tellu side we are trying to mitigate the outage. At this stage we are unsure about how long the incident will be. We will post updates here as soon as we know more. Tellu Support. https://tellucare.betteruptime.com/incident/516041 Thu, 20 Feb 2025 11:21:00 -0000 https://tellucare.betteruptime.com/incident/516041#8ae85b4e367b57f65e3d925c54a957cd375decb84753f24278492e0931682180 TelluCare is down because of an Azure incident in Norway East datacenter. Latest message from Microsoft is "We are aware of this issue and are actively investigating. An update will be provided as events warrant.". On the Tellu side we are trying to mitigate the outage. At this stage we are unsure about how long the incident will be. We will post updates here as soon as we know more. Tellu Support. https://tellucare.betteruptime.com/incident/516041 Thu, 20 Feb 2025 11:21:00 -0000 https://tellucare.betteruptime.com/incident/516041#8ae85b4e367b57f65e3d925c54a957cd375decb84753f24278492e0931682180 TelluCare is down because of an Azure incident in Norway East datacenter. Latest message from Microsoft is "We are aware of this issue and are actively investigating. An update will be provided as events warrant.". On the Tellu side we are trying to mitigate the outage. At this stage we are unsure about how long the incident will be. We will post updates here as soon as we know more. Tellu Support. https://tellucare.betteruptime.com/incident/516041 Thu, 20 Feb 2025 11:21:00 -0000 https://tellucare.betteruptime.com/incident/516041#8ae85b4e367b57f65e3d925c54a957cd375decb84753f24278492e0931682180 TelluCare is down because of an Azure incident in Norway East datacenter. Latest message from Microsoft is "We are aware of this issue and are actively investigating. An update will be provided as events warrant.". On the Tellu side we are trying to mitigate the outage. At this stage we are unsure about how long the incident will be. We will post updates here as soon as we know more. Tellu Support. https://tellucare.betteruptime.com/incident/516041 Thu, 20 Feb 2025 10:13:00 -0000 https://tellucare.betteruptime.com/incident/516041#027a59d94865f1b165a4a3ed1ae24ab41ea262b1a9f11fd0e6dcb9ee867e5bef TelluCare is unavailable due to an outage in the Microsoft Azure, Norway East Datacenter. Microsoft has confirmed the issue and we are monitoring closely. Tellu Support. https://tellucare.betteruptime.com/incident/516041 Thu, 20 Feb 2025 10:13:00 -0000 https://tellucare.betteruptime.com/incident/516041#027a59d94865f1b165a4a3ed1ae24ab41ea262b1a9f11fd0e6dcb9ee867e5bef TelluCare is unavailable due to an outage in the Microsoft Azure, Norway East Datacenter. Microsoft has confirmed the issue and we are monitoring closely. Tellu Support. https://tellucare.betteruptime.com/incident/516041 Thu, 20 Feb 2025 10:13:00 -0000 https://tellucare.betteruptime.com/incident/516041#027a59d94865f1b165a4a3ed1ae24ab41ea262b1a9f11fd0e6dcb9ee867e5bef TelluCare is unavailable due to an outage in the Microsoft Azure, Norway East Datacenter. Microsoft has confirmed the issue and we are monitoring closely. Tellu Support. https://tellucare.betteruptime.com/incident/516041 Thu, 20 Feb 2025 10:13:00 -0000 https://tellucare.betteruptime.com/incident/516041#027a59d94865f1b165a4a3ed1ae24ab41ea262b1a9f11fd0e6dcb9ee867e5bef TelluCare is unavailable due to an outage in the Microsoft Azure, Norway East Datacenter. Microsoft has confirmed the issue and we are monitoring closely. Tellu Support. https://tellucare.betteruptime.com/incident/516041 Thu, 20 Feb 2025 09:56:00 -0000 https://tellucare.betteruptime.com/incident/516041#55ebdeebb007d3693b6a91230c6c650d36b5925d13f50744e3e2ff62cffb6535 TelluCare is affected by an Azure outage in the Norway East datacenter. We are monitoring the situation closely and have got confirmed from Microsoft that the incident is being handled. Tellu Support. https://tellucare.betteruptime.com/incident/516041 Thu, 20 Feb 2025 09:56:00 -0000 https://tellucare.betteruptime.com/incident/516041#55ebdeebb007d3693b6a91230c6c650d36b5925d13f50744e3e2ff62cffb6535 TelluCare is affected by an Azure outage in the Norway East datacenter. We are monitoring the situation closely and have got confirmed from Microsoft that the incident is being handled. Tellu Support. https://tellucare.betteruptime.com/incident/516041 Thu, 20 Feb 2025 09:56:00 -0000 https://tellucare.betteruptime.com/incident/516041#55ebdeebb007d3693b6a91230c6c650d36b5925d13f50744e3e2ff62cffb6535 TelluCare is affected by an Azure outage in the Norway East datacenter. We are monitoring the situation closely and have got confirmed from Microsoft that the incident is being handled. Tellu Support. https://tellucare.betteruptime.com/incident/516041 Thu, 20 Feb 2025 09:56:00 -0000 https://tellucare.betteruptime.com/incident/516041#55ebdeebb007d3693b6a91230c6c650d36b5925d13f50744e3e2ff62cffb6535 TelluCare is affected by an Azure outage in the Norway East datacenter. We are monitoring the situation closely and have got confirmed from Microsoft that the incident is being handled. Tellu Support. https://tellucare.betteruptime.com/incident/503229 Tue, 28 Jan 2025 15:08:00 -0000 https://tellucare.betteruptime.com/incident/503229#8e483e68b7dab18d16975d645bd4f7eda5d00b176e75f9cb24ed0f3cbf1ceaf0 Issue has been confirmed resolved. Tellu Support. https://tellucare.betteruptime.com/incident/503229 Tue, 28 Jan 2025 14:47:00 -0000 https://tellucare.betteruptime.com/incident/503229#9cf6df956d1692e700b5465d112630d68d57a0978826602bcd11758f68cb0502 The issue with unstable video streaming you may have experienced during today has been identified and a correction has been applied. We are performing some verifications to ensure that the issue is fully resolved. Tellu Support. https://tellucare.betteruptime.com/incident/503229 Tue, 28 Jan 2025 14:39:00 -0000 https://tellucare.betteruptime.com/incident/503229#2a346a7d2a0901c9c8a30c20373dc398016622b8b923cd363483aa22940a9cc2 Tellucare video streaming from camera is currently unstable. Tellu is working with resolving the issue. Tellu Support. https://tellucare.betteruptime.com/incident/500488 Thu, 23 Jan 2025 11:30:00 +0000 https://tellucare.betteruptime.com/incident/500488#f10de7eead36f098b76e4af3e2eab83e3b0244b28f6a9a08d510f4f9ea5af469 Maintenance completed https://tellucare.betteruptime.com/incident/500488 Thu, 23 Jan 2025 11:30:00 +0000 https://tellucare.betteruptime.com/incident/500488#f10de7eead36f098b76e4af3e2eab83e3b0244b28f6a9a08d510f4f9ea5af469 Maintenance completed https://tellucare.betteruptime.com/incident/500488 Thu, 23 Jan 2025 11:30:00 +0000 https://tellucare.betteruptime.com/incident/500488#f10de7eead36f098b76e4af3e2eab83e3b0244b28f6a9a08d510f4f9ea5af469 Maintenance completed https://tellucare.betteruptime.com/incident/500488 Thu, 23 Jan 2025 11:30:00 +0000 https://tellucare.betteruptime.com/incident/500488#f10de7eead36f098b76e4af3e2eab83e3b0244b28f6a9a08d510f4f9ea5af469 Maintenance completed https://tellucare.betteruptime.com/incident/500488 Thu, 23 Jan 2025 11:00:00 -0000 https://tellucare.betteruptime.com/incident/500488#9e7ab85ff2b6e15f3c4bcdccb75997224c9cb88f2bad0a69ba1d1edecf30f662 Reminder: today between 12.00 and 14.00 we will upgrade the Tellucare authentication platform. There will be 5 to 15 minutes downtime. Tellu Support. https://tellucare.betteruptime.com/incident/500488 Thu, 23 Jan 2025 11:00:00 -0000 https://tellucare.betteruptime.com/incident/500488#9e7ab85ff2b6e15f3c4bcdccb75997224c9cb88f2bad0a69ba1d1edecf30f662 Reminder: today between 12.00 and 14.00 we will upgrade the Tellucare authentication platform. There will be 5 to 15 minutes downtime. Tellu Support. https://tellucare.betteruptime.com/incident/500488 Thu, 23 Jan 2025 11:00:00 -0000 https://tellucare.betteruptime.com/incident/500488#9e7ab85ff2b6e15f3c4bcdccb75997224c9cb88f2bad0a69ba1d1edecf30f662 Reminder: today between 12.00 and 14.00 we will upgrade the Tellucare authentication platform. There will be 5 to 15 minutes downtime. Tellu Support. https://tellucare.betteruptime.com/incident/500488 Thu, 23 Jan 2025 11:00:00 -0000 https://tellucare.betteruptime.com/incident/500488#9e7ab85ff2b6e15f3c4bcdccb75997224c9cb88f2bad0a69ba1d1edecf30f662 Reminder: today between 12.00 and 14.00 we will upgrade the Tellucare authentication platform. There will be 5 to 15 minutes downtime. Tellu Support. https://tellucare.betteruptime.com/incident/438081 Wed, 02 Oct 2024 12:25:00 -0000 https://tellucare.betteruptime.com/incident/438081#4e89667dcf6d90ec1647e4729f4debbae0c4030ae384743cf2bcdc200ac45649 Authentication platform has been rolled back to the previous version. Because we prevented access to Tellucare during the incident, no data has been lost. https://tellucare.betteruptime.com/incident/438081 Wed, 02 Oct 2024 12:25:00 -0000 https://tellucare.betteruptime.com/incident/438081#4e89667dcf6d90ec1647e4729f4debbae0c4030ae384743cf2bcdc200ac45649 Authentication platform has been rolled back to the previous version. Because we prevented access to Tellucare during the incident, no data has been lost. https://tellucare.betteruptime.com/incident/438081 Wed, 02 Oct 2024 12:25:00 -0000 https://tellucare.betteruptime.com/incident/438081#4e89667dcf6d90ec1647e4729f4debbae0c4030ae384743cf2bcdc200ac45649 Authentication platform has been rolled back to the previous version. Because we prevented access to Tellucare during the incident, no data has been lost. https://tellucare.betteruptime.com/incident/438081 Wed, 02 Oct 2024 12:25:00 -0000 https://tellucare.betteruptime.com/incident/438081#4e89667dcf6d90ec1647e4729f4debbae0c4030ae384743cf2bcdc200ac45649 Authentication platform has been rolled back to the previous version. Because we prevented access to Tellucare during the incident, no data has been lost. https://tellucare.betteruptime.com/incident/438081 Wed, 02 Oct 2024 09:05:00 -0000 https://tellucare.betteruptime.com/incident/438081#4301315017b5d18b83d50f83df8dfed42c41e0b5963b38b821ade42a91a27eef We are experiencing issues with our authentication platform. To avoid any data inconsistencies, we are scaling down the service until the issue is resolved. https://tellucare.betteruptime.com/incident/438081 Wed, 02 Oct 2024 09:05:00 -0000 https://tellucare.betteruptime.com/incident/438081#4301315017b5d18b83d50f83df8dfed42c41e0b5963b38b821ade42a91a27eef We are experiencing issues with our authentication platform. To avoid any data inconsistencies, we are scaling down the service until the issue is resolved. https://tellucare.betteruptime.com/incident/438081 Wed, 02 Oct 2024 09:05:00 -0000 https://tellucare.betteruptime.com/incident/438081#4301315017b5d18b83d50f83df8dfed42c41e0b5963b38b821ade42a91a27eef We are experiencing issues with our authentication platform. To avoid any data inconsistencies, we are scaling down the service until the issue is resolved. https://tellucare.betteruptime.com/incident/438081 Wed, 02 Oct 2024 09:05:00 -0000 https://tellucare.betteruptime.com/incident/438081#4301315017b5d18b83d50f83df8dfed42c41e0b5963b38b821ade42a91a27eef We are experiencing issues with our authentication platform. To avoid any data inconsistencies, we are scaling down the service until the issue is resolved. https://tellucare.betteruptime.com/incident/430909 Wed, 18 Sep 2024 07:35:00 +0000 https://tellucare.betteruptime.com/incident/430909#fd4bd3a0d200f5ad66ed314e461a1c7ddb0855264600debe5e1c2489194e48ab Maintenance completed https://tellucare.betteruptime.com/incident/430909 Wed, 18 Sep 2024 07:35:00 +0000 https://tellucare.betteruptime.com/incident/430909#fd4bd3a0d200f5ad66ed314e461a1c7ddb0855264600debe5e1c2489194e48ab Maintenance completed https://tellucare.betteruptime.com/incident/430909 Wed, 18 Sep 2024 07:35:00 +0000 https://tellucare.betteruptime.com/incident/430909#fd4bd3a0d200f5ad66ed314e461a1c7ddb0855264600debe5e1c2489194e48ab Maintenance completed https://tellucare.betteruptime.com/incident/430909 Wed, 18 Sep 2024 07:35:00 +0000 https://tellucare.betteruptime.com/incident/430909#fd4bd3a0d200f5ad66ed314e461a1c7ddb0855264600debe5e1c2489194e48ab Maintenance completed https://tellucare.betteruptime.com/incident/430909 Wed, 18 Sep 2024 07:00:00 -0000 https://tellucare.betteruptime.com/incident/430909#3e3cfe252a3359ee81bbef4176541bac6c1ded0053783c96f6e51b8b41d878bd Tellu carries out a maintenance on Tellucare today. There will be a short downtime of 5 to 10 minutes in this time window. Tellu gjennomfører vedlikeholdsarbeid for å forbedre våre tjenester. Under vedlikeholdsvinduet vil tjenestene våre være utilgjengelige i 5-10 minuter. https://tellucare.betteruptime.com/incident/430909 Wed, 18 Sep 2024 07:00:00 -0000 https://tellucare.betteruptime.com/incident/430909#3e3cfe252a3359ee81bbef4176541bac6c1ded0053783c96f6e51b8b41d878bd Tellu carries out a maintenance on Tellucare today. There will be a short downtime of 5 to 10 minutes in this time window. Tellu gjennomfører vedlikeholdsarbeid for å forbedre våre tjenester. Under vedlikeholdsvinduet vil tjenestene våre være utilgjengelige i 5-10 minuter. https://tellucare.betteruptime.com/incident/430909 Wed, 18 Sep 2024 07:00:00 -0000 https://tellucare.betteruptime.com/incident/430909#3e3cfe252a3359ee81bbef4176541bac6c1ded0053783c96f6e51b8b41d878bd Tellu carries out a maintenance on Tellucare today. There will be a short downtime of 5 to 10 minutes in this time window. Tellu gjennomfører vedlikeholdsarbeid for å forbedre våre tjenester. Under vedlikeholdsvinduet vil tjenestene våre være utilgjengelige i 5-10 minuter. https://tellucare.betteruptime.com/incident/430909 Wed, 18 Sep 2024 07:00:00 -0000 https://tellucare.betteruptime.com/incident/430909#3e3cfe252a3359ee81bbef4176541bac6c1ded0053783c96f6e51b8b41d878bd Tellu carries out a maintenance on Tellucare today. There will be a short downtime of 5 to 10 minutes in this time window. Tellu gjennomfører vedlikeholdsarbeid for å forbedre våre tjenester. Under vedlikeholdsvinduet vil tjenestene våre være utilgjengelige i 5-10 minuter. https://tellucare.betteruptime.com/incident/360256 Wed, 24 Apr 2024 17:17:00 -0000 https://tellucare.betteruptime.com/incident/360256#18d158d5e19d18a5956379bba4092b741c1bc1ae0114e1c4daeaf1b86317a1cd We have identified an issue that affects part of the stationary gateways. No action is required, Tellu is preparing a fix which will be released on the 25/04. All online gateways will be reconnected automatically. We apologize for the inconvenience. Tellu Support. https://tellucare.betteruptime.com/incident/359474 Wed, 24 Apr 2024 11:30:00 +0000 https://tellucare.betteruptime.com/incident/359474#abacf1d6a70eb39122d48de1a934dd7aef44ee7bc5e830de173a705ecb3cd698 Maintenance completed https://tellucare.betteruptime.com/incident/359474 Wed, 24 Apr 2024 11:30:00 +0000 https://tellucare.betteruptime.com/incident/359474#abacf1d6a70eb39122d48de1a934dd7aef44ee7bc5e830de173a705ecb3cd698 Maintenance completed https://tellucare.betteruptime.com/incident/359474 Wed, 24 Apr 2024 11:30:00 +0000 https://tellucare.betteruptime.com/incident/359474#abacf1d6a70eb39122d48de1a934dd7aef44ee7bc5e830de173a705ecb3cd698 Maintenance completed https://tellucare.betteruptime.com/incident/359474 Wed, 24 Apr 2024 11:30:00 +0000 https://tellucare.betteruptime.com/incident/359474#abacf1d6a70eb39122d48de1a934dd7aef44ee7bc5e830de173a705ecb3cd698 Maintenance completed https://tellucare.betteruptime.com/incident/359474 Wed, 24 Apr 2024 08:00:00 -0000 https://tellucare.betteruptime.com/incident/359474#e15cbc17e4787110609e8148a35639d07e6a7c0ed64f5b7dec75d8ef25fe36c2 Reminder: Tellu is upgrading the Tellucare database. Tellucare will be down during the maintenance. All events/alarms will be rejected to ensure that backup procedures can be applied. Contact your system administrator or Tellu support if you have any questions or concerns. https://tellucare.betteruptime.com/incident/359474 Wed, 24 Apr 2024 08:00:00 -0000 https://tellucare.betteruptime.com/incident/359474#e15cbc17e4787110609e8148a35639d07e6a7c0ed64f5b7dec75d8ef25fe36c2 Reminder: Tellu is upgrading the Tellucare database. Tellucare will be down during the maintenance. All events/alarms will be rejected to ensure that backup procedures can be applied. Contact your system administrator or Tellu support if you have any questions or concerns. https://tellucare.betteruptime.com/incident/359474 Wed, 24 Apr 2024 08:00:00 -0000 https://tellucare.betteruptime.com/incident/359474#e15cbc17e4787110609e8148a35639d07e6a7c0ed64f5b7dec75d8ef25fe36c2 Reminder: Tellu is upgrading the Tellucare database. Tellucare will be down during the maintenance. All events/alarms will be rejected to ensure that backup procedures can be applied. Contact your system administrator or Tellu support if you have any questions or concerns. https://tellucare.betteruptime.com/incident/359474 Wed, 24 Apr 2024 08:00:00 -0000 https://tellucare.betteruptime.com/incident/359474#e15cbc17e4787110609e8148a35639d07e6a7c0ed64f5b7dec75d8ef25fe36c2 Reminder: Tellu is upgrading the Tellucare database. Tellucare will be down during the maintenance. All events/alarms will be rejected to ensure that backup procedures can be applied. Contact your system administrator or Tellu support if you have any questions or concerns. https://tellucare.betteruptime.com/incident/289675 Mon, 20 Nov 2023 12:05:00 +0000 https://tellucare.betteruptime.com/incident/289675#14a898e6e9e12bffe84c080b0efe643b54901f05dda63461a65ef36bea4ba479 Maintenance completed https://tellucare.betteruptime.com/incident/289675 Mon, 20 Nov 2023 12:05:00 +0000 https://tellucare.betteruptime.com/incident/289675#14a898e6e9e12bffe84c080b0efe643b54901f05dda63461a65ef36bea4ba479 Maintenance completed https://tellucare.betteruptime.com/incident/289675 Mon, 20 Nov 2023 12:05:00 +0000 https://tellucare.betteruptime.com/incident/289675#14a898e6e9e12bffe84c080b0efe643b54901f05dda63461a65ef36bea4ba479 Maintenance completed https://tellucare.betteruptime.com/incident/289675 Mon, 20 Nov 2023 12:05:00 +0000 https://tellucare.betteruptime.com/incident/289675#14a898e6e9e12bffe84c080b0efe643b54901f05dda63461a65ef36bea4ba479 Maintenance completed https://tellucare.betteruptime.com/incident/289675 Mon, 20 Nov 2023 11:30:00 -0000 https://tellucare.betteruptime.com/incident/289675#bf0faa25eb0f17212b7dd98e92fb4feae506badd70fd4076b5961a785b37a1ab Today between 12.30 and 14.30 we will upgrade the Tellucare authentication platform. There will be 5 to 15 minutes downtime. Tellu Support. https://tellucare.betteruptime.com/incident/289675 Mon, 20 Nov 2023 11:30:00 -0000 https://tellucare.betteruptime.com/incident/289675#bf0faa25eb0f17212b7dd98e92fb4feae506badd70fd4076b5961a785b37a1ab Today between 12.30 and 14.30 we will upgrade the Tellucare authentication platform. There will be 5 to 15 minutes downtime. Tellu Support. https://tellucare.betteruptime.com/incident/289675 Mon, 20 Nov 2023 11:30:00 -0000 https://tellucare.betteruptime.com/incident/289675#bf0faa25eb0f17212b7dd98e92fb4feae506badd70fd4076b5961a785b37a1ab Today between 12.30 and 14.30 we will upgrade the Tellucare authentication platform. There will be 5 to 15 minutes downtime. Tellu Support. https://tellucare.betteruptime.com/incident/289675 Mon, 20 Nov 2023 11:30:00 -0000 https://tellucare.betteruptime.com/incident/289675#bf0faa25eb0f17212b7dd98e92fb4feae506badd70fd4076b5961a785b37a1ab Today between 12.30 and 14.30 we will upgrade the Tellucare authentication platform. There will be 5 to 15 minutes downtime. Tellu Support. https://tellucare.betteruptime.com/incident/271802 Thu, 12 Oct 2023 13:00:00 -0000 https://tellucare.betteruptime.com/incident/271802#822f62cfe603727d95698fe500b5d2a8eb2a1ade720d259d30559502cca9a487 We are experiencing degraded performances for live streaming from cameras. Investigations are ongoing. Camera events are not affected. Vi opplever for tiden utfordringer med strømming av kameraer. Vi jobber med utredning. Hendelsesbasert tilsyn påvirkes ikke av dette. Tellu Support. https://tellucare.betteruptime.com/incident/267124 Mon, 02 Oct 2023 10:30:00 -0000 https://tellucare.betteruptime.com/incident/267124#97a1a45006871720ab7bfbcb6b87a475b9bd19b87196576666258d04109fe893 There is an ongoing incident in our camera management platform. This makes it impossible to stream video in Tellucare. We are working with our supplier to get the situation resolved as soon as possible. Vi har en pågående feil i kameraplattformen vår som gjør at det ikke er mulig å starte videostrømmen i TelluCare. Vi jobber med feilsøking. Tellu Support. https://tellucare.betteruptime.com/incident/194988 Wed, 12 Apr 2023 10:00:00 +0000 https://tellucare.betteruptime.com/incident/194988#e79db3edbe455cebbcf488db421ecfd3b154fdbcb9ecf4743944d24302195549 Maintenance completed https://tellucare.betteruptime.com/incident/194988 Wed, 12 Apr 2023 07:00:00 -0000 https://tellucare.betteruptime.com/incident/194988#557c02399d9d98d1cfc4f0c059b5e5d094d82dff2086e9a3b636eaf138d864b4 Vi har gjort forbedringer i TelluCare Tilsyn, og mobilappen bør oppdateres til seneste versjon innen onsdag 12. april 2023. Er du i tvil ta kontakt med din kontaktperson for IT i kommunen. https://tellucare.betteruptime.com/incident/176751 Sun, 19 Feb 2023 02:45:00 -0000 https://tellucare.betteruptime.com/incident/176751#21bf379ba321779148f270e1eea19ad9f9a29dfda0182959adc72c6c510db371 Between 1AM and 4.15AM you may have experienced intermittent issues accessing camera video streams. We are investigating the root cause for those issues. Tellu Support. https://tellucare.betteruptime.com/incident/176751 Sun, 19 Feb 2023 02:45:00 -0000 https://tellucare.betteruptime.com/incident/176751#21bf379ba321779148f270e1eea19ad9f9a29dfda0182959adc72c6c510db371 Between 1AM and 4.15AM you may have experienced intermittent issues accessing camera video streams. We are investigating the root cause for those issues. Tellu Support. https://tellucare.betteruptime.com/incident/174843 Mon, 13 Feb 2023 18:39:00 -0000 https://tellucare.betteruptime.com/incident/174843#abdf195598171d44c311079d9705bcf5c7d73f87908ab073fc66b69ee731efdb We are experiencing issues with receiving camera events. Our team is working on resolving the problem. In the meantime, be aware that events from cameras might not be working. We expect the issue to be fixed within the next hour. Tellu. https://tellucare.betteruptime.com/incident/170851 Thu, 02 Feb 2023 09:20:00 -0000 https://tellucare.betteruptime.com/incident/170851#edf751f9a7c9a26ad6e91be59f6e445cfe663e3b4654ea3b3f2828e5c296b0a7 You may currently experience issues with the creation of users in Tellucare. We are investing the issue. Tellu Support. https://tellucare.betteruptime.com/incident/150133 Tue, 03 Jan 2023 07:30:00 -0000 https://tellucare.betteruptime.com/incident/150133#ed8ac349e1022a9774e8c257c3c909cf25e1e90966bc253ff92a2e4ec8e6135d An incident in the Tellucare platform has affected performance of the application during last night. We apologize for any inconvenience. The situation is normalizing but our team is applying mitigation to prevent this issue from occurring again. https://tellucare.betteruptime.com/incident/150133 Tue, 03 Jan 2023 07:30:00 -0000 https://tellucare.betteruptime.com/incident/150133#ed8ac349e1022a9774e8c257c3c909cf25e1e90966bc253ff92a2e4ec8e6135d An incident in the Tellucare platform has affected performance of the application during last night. We apologize for any inconvenience. The situation is normalizing but our team is applying mitigation to prevent this issue from occurring again. https://tellucare.betteruptime.com/incident/142150 Tue, 06 Dec 2022 11:00:00 +0000 https://tellucare.betteruptime.com/incident/142150#4a776c872db32d36feccfed9da418003f1623e3283c55d51a0cc5cc93af16408 Maintenance completed https://tellucare.betteruptime.com/incident/142146 Tue, 06 Dec 2022 11:00:00 +0000 https://tellucare.betteruptime.com/incident/142146#bde4486e8f6626a51d7ab932fa4d3539861ff8de8848e189919ea4848fa3702b Maintenance completed https://tellucare.betteruptime.com/incident/142146 Tue, 06 Dec 2022 11:00:00 +0000 https://tellucare.betteruptime.com/incident/142146#bde4486e8f6626a51d7ab932fa4d3539861ff8de8848e189919ea4848fa3702b Maintenance completed https://tellucare.betteruptime.com/incident/142150 Tue, 06 Dec 2022 08:00:00 -0000 https://tellucare.betteruptime.com/incident/142150#9d733b4e26b3c6538c6c852c0a718f8f2dbc59c28e85eccd74d6347f90199628 Tellu gjennomfører vedlikeholdsarbeid grunnet utbedring av infrastrukturen for våre tjenester, under vedlikeholdsvinduet er det ønskelig at applikasjonen ikke benyttes. https://tellucare.betteruptime.com/incident/142146 Tue, 06 Dec 2022 08:00:00 -0000 https://tellucare.betteruptime.com/incident/142146#ce9fc523b470396d5973493173d02e405014ace8b1ec7f60148cf4ae6b12ac01 Tellu gjennomfører vedlikeholdsarbeid grunnet utbedring av infrastrukturen for våre tjenester, under vedlikeholdsvinduet kan man oppleve ustabilititet, men vi forventer ingen nedetid. https://tellucare.betteruptime.com/incident/142146 Tue, 06 Dec 2022 08:00:00 -0000 https://tellucare.betteruptime.com/incident/142146#ce9fc523b470396d5973493173d02e405014ace8b1ec7f60148cf4ae6b12ac01 Tellu gjennomfører vedlikeholdsarbeid grunnet utbedring av infrastrukturen for våre tjenester, under vedlikeholdsvinduet kan man oppleve ustabilititet, men vi forventer ingen nedetid.